Cookie Policy

This Cookie Policy explains how PalmFlow ("we," "us," or "our") uses cookies and similar tracking technologies when you use our advisor dashboard and related services ("Service").

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They help websites remember information about your visit, which can make your next visit easier and the site more useful to you.

Types of Cookies We Use

• Session Cookies: Temporary cookies that are deleted when you close your browser
• Persistent Cookies: Cookies that remain on your device for a specified period or until manually deleted
• First-Party Cookies: Cookies set directly by our website
• Third-Party Cookies: Cookies set by external services we use

2. How We Use Cookies

We use cookies for the following purposes:

3. Specific Cookies We Use

Essential Cookies

These cookies are necessary for the Service to function properly:

• Authentication Cookies: Keep you logged in and secure your session
• Security Cookies: Protect against cross-site request forgery (CSRF) attacks
• Form Cookies: Remember form data temporarily to prevent loss

Functional Cookies

These cookies enhance your experience by remembering your preferences:

• User Preference Cookies: Remember your dashboard settings and preferences
• Interface Cookies: Remember your preferred view and layout options

Analytics and Performance Cookies

These cookies help us improve our Service:

• Usage Analytics: Track how you interact with different features
• Error Tracking: Help us identify and fix technical issues
• Performance Monitoring: Monitor loading times and system performance

4. Third-Party Cookies

We may use services from third-party providers that set their own cookies. These include:

Authentication Services

• Supabase: For user authentication and session management
• Purpose: Secure login and user management
• Privacy Policy: https://supabase.com/privacy

Hosting and Infrastructure

• Vercel: For website hosting and performance
• Purpose: Ensure reliable service delivery
• Privacy Policy: https://vercel.com/legal/privacy-policy

5. Managing Your Cookie Preferences

Browser Settings

You can control cookies through your browser settings. Most browsers allow you to:

• View which cookies are stored on your device
• Delete all or specific cookies
• Block cookies from specific websites
• Block all cookies (though this may affect website functionality)
• Set notifications when cookies are being sent

Browser-Specific Instructions

• Chrome: Settings > Privacy and Security > Cookies and other site data
• Firefox: Settings > Privacy & Security > Cookies and Site Data
• Safari: Preferences > Privacy > Manage Website Data
• Edge: Settings > Site permissions > Cookies and site data

Impact of Disabling Cookies

Please note that disabling certain cookies may affect your ability to use some features of our Service:

• Essential cookies: Disabling these will prevent you from logging in and using the Service
• Functional cookies: You may need to re-enter preferences each time you visit
• Analytics cookies: Will not affect functionality but may limit our ability to improve the Service

6. Mobile Devices and Apps

If you access our Service through a mobile device or app, we may use mobile identifiers and similar technologies. You can typically control these through your device settings:

• iOS: Settings > Privacy & Security > Tracking
• Android: Settings > Privacy > Ads

7. Data Protection and Security

We take appropriate measures to protect the information collected through cookies:

• Cookies containing sensitive information are encrypted
• We regularly review and update our cookie practices
• Access to cookie data is restricted to authorized personnel only
• We comply with applicable data protection regulations

8. International Transfers

Some of our third-party service providers may be located outside your country. We ensure that appropriate safeguards are in place for any international transfers of data collected through cookies.

9. Children's Privacy

Our Service is not intended for children under the age of 16. We do not knowingly collect personal information from children through cookies or any other means.

10. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Displaying notices in our application

The "Last Updated" date at the top of this policy indicates when it was last revised.

11. Your Rights

Depending on your location, you may have certain rights regarding cookies and the data they collect:

• Right to be informed about our use of cookies
• Right to consent to or refuse non-essential cookies
• Right to access information about cookies we use
• Right to withdraw consent for cookie use
• Right to request deletion of data collected through cookies